Delete Your Account

You can delete your Aventra account yourself, at any time, directly inside the app. No request or approval is needed.

Deleting from inside the app

Open the Aventra app and sign in.
Go to the Profile tab.
Scroll to the bottom, to the Danger zone section.
Tap Delete account.
Confirm your identity: enter your password, or — if you signed up with Google — sign in with Google again.

Your account and data are deleted immediately and permanently. This cannot be undone.

If you can no longer access the app

Email support@useaventra.com from the address registered to your account, with the subject line Delete my account. We verify the request and complete the deletion within 30 days.

What is deleted

Data	What happens
Account (name, email, username, password)	Deleted immediately
Google account link, if you signed in with Google	Deleted immediately
Trip plans and stop progress	Deleted immediately
Journal entries and uploaded photos	Deleted immediately
Comments you wrote on shared plans	Deleted immediately
Favourites and packing lists	Deleted immediately
Active plan or entitlement	Deleted immediately
Analytics events	Deleted automatically after 90 days
Hash of your device identifier	Retained — see below

One exception

A one-way cryptographic hash of a technical identifier for your device is retained to prevent free plan allowances from being reset by creating a new account. The device cannot be identified from this hash, it is never shared, and it is used for no other purpose. We do not collect or store phone numbers.

Purchases

Subscriptions are managed by Google Play. Deleting your Aventra account does not cancel an active subscription — cancel it in your Google Play account settings.

Questions: support@useaventra.com · Privacy Policy · Terms of Use