By using Aventra you accept these terms. If you don't accept them, you should not
use the app.
2. What Aventra does and doesn't do
Aventra is a planning tool that uses AI to generate trip plans,
packing lists and travel information.
Important: Aventra is not a travel agency. It does not make, sell
or broker flight, hotel or tour bookings. The information provided is
for guidance only and is not a substitute for official, legal or
medical advice.
In particular, verify the following from official sources before you travel:
Visa information — confirm with the relevant consulate
Opening hours and prices — these change
Emergency numbers — these vary by region
Health and safety advisories — check your foreign ministry's official page
AI-generated content may contain inaccurate or outdated information.
3. Your account
You must provide accurate information.
You can create your account with an email and password, or with Google.
If you use both methods with the same email address, you will have a single account.
Keeping your password safe is your responsibility. If you sign in with Google,
the security of your Google account is likewise your responsibility.
You are responsible for activity on your account.
You may not use this app if you are under 13.
You can delete your account from inside the app at any time.
4. Unacceptable use
You may not:
Use the app for any unlawful purpose
Send excessive automated requests or strain the system
Create multiple accounts to bypass quotas and limits
Attempt to reverse-engineer the app
Attempt to access other people's accounts
We may close accounts that breach these rules without prior warning.
5. Your content
The photos you upload, the notes you write and the plans you create
belong to you. We use this content only to provide the service to you
(storing it, showing it, sharing it when you ask us to). We do not use your content
for marketing and we do not sell it.
You confirm that you hold the rights to the content you upload and that it does not
infringe anyone else's rights.
6. Community guidelines and user comments
You can comment on shared trip plans in Aventra. This content is created by users
and is subject to the rules below.
There is zero tolerance for objectionable content or abusive users.
Content that breaks these rules is removed, and the offending user's account is
suspended or terminated.
The following are strictly prohibited:
Insults, harassment, bullying or threats
Hate speech; discrimination based on race, religion, gender, sexual
orientation, disability or ethnic origin
Sexual or obscene content
Incitement to violence or violent material
Spam, advertising or misleading content
Sharing someone else's personal information without consent
Content promoting illegal activity
How you are protected:
Automated filter — comments pass through a content filter
before being posted; violating language is blocked.
Reporting — long-press a comment and choose
Report comment to flag it for us.
Blocking — use Block user to block anyone;
blocked users' comments will not appear to you.
24-hour rule — reported content is reviewed within
24 hours and acted upon.
By using the app you agree to these community guidelines. For reports and
questions: support@useaventra.com
7. Paid plans
Product
Duration
Auto-renews?
Travel Pass
7 days
No — one-time purchase
Premium Monthly
1 month
Yes
Premium Yearly
1 year
Yes
Payment and renewal:
All payments are processed through the Apple App Store or Google Play. We never see your card details.
Subscriptions renew automatically unless cancelled at least 24 hours before the end of the period.
You are charged within the 24 hours before the period ends.
You can cancel your subscription any time from your store account settings.
Travel Pass does not renew; when it expires you return to the free plan.
Free trial:
A 3-day free trial is offered on the Premium Monthly plan.
The trial is managed by the store (Google Play / App Store) and is offered
to users who have never subscribed before.
If you do not cancel before the trial ends, the subscription starts automatically.
You can cancel from the subscription settings of your store account.
Refunds:
Refunds are governed by Apple's and Google's own policies. Refund requests must be
made to the store where you purchased. We cannot issue refunds directly.
8. Limits of the free plan
The free plan includes certain usage limits (number of trip plans, daily chats,
number of photos and so on). We may adjust these limits from time to time to keep
the service sustainable, and we will notify you in the app when we do.
Content you have already created is never locked.
To prevent abuse of free allowances, we store an irreversibly hashed technical
identifier for your device. This is not linked to your identity and is used only
for abuse prevention. See the Privacy Policy for details.
9. Service availability
We aim to provide the service without interruption, but outages can happen due to
maintenance, technical faults or problems at third-party providers. The app is
provided "as is".
10. Limitation of liability
We are not responsible for the outcome of travel decisions you make based on the
information Aventra provides. To the extent permitted by law, we accept no liability
for indirect damages. This does not remove your statutory rights.
11. Changes
We may update these terms. For significant changes we will notify you inside the app.
Continuing to use the app after a change means you accept the new terms.